Partial API Outage

Resolved

Partial outage

Started 8 months agoDecember 10, 2025Lasted about 1 hourDecember 10, 20259:0010:00 PMUTC

Affected

API

Updates

Resolved
December 10, 2025 at 10:00 PMUTC
Resolved
December 10, 2025 at 10:00 PMUTC
We identified an issue with database contention that caused a partial outage of our services. We have mitigated the issue so as to prevent future occurrences.
Investigating
December 10, 2025 at 9:00 PMUTC
Investigating
December 10, 2025 at 9:00 PMUTC
We are investigating an issue with our api thats impacting quotes and purchases

Vertical Insure - Partial API Outage – Incident details